RevOps & GTM

LTV:CAC Ratio

The single ratio that tells you whether your growth engine creates value or burns it: lifetime value divided by acquisition cost.

Definition

LTV:CAC = LTV / CAC. A healthy range sits between 3:1 and 5:1. Below 2:1 the unit economics do not support paid growth. Above 8:1 you are almost certainly underinvesting and leaving market share on the table. Pair it with CAC payback period, since a strong ratio with a 24-month payback still strains cash.

Why it matters

This is the one number a board uses to judge whether to pour fuel on growth. A ratio that looks great but hides an 18-month payback is a cash trap. Most companies optimize CAC in isolation when the ratio, and the payback behind it, is what determines whether scaling is safe.

Where Sophizo applies this: See RevOps →

Related terms

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